Privacy Policy

1. Introduction

Welcome to Creza ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Personal Information

When you register for an account, we collect:

• Name: Your full name
• Email Address: For account access and communication
• Phone Number: For account verification and support
• Password: Securely encrypted for account protection
• Payment Information: Processed securely through Razorpay and Stripe

2.2 Usage Information

We automatically collect certain information when you use our services:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and features used
• Time and date of visits

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. For more details, see our Cookie Policy.

3. How We Use Your Information

We use your information for the following purposes:

• Account Management: Creating and managing your account
• Service Delivery: Providing our AI content generation tools
• Payment Processing: Processing subscriptions and transactions
• Communication: Sending service updates, newsletters, and marketing materials
• Improvement: Analyzing usage to improve our services
• Security: Detecting and preventing fraud and unauthorized access
• Legal Compliance: Complying with legal obligations

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We share information with trusted third-party service providers who assist us in:

• Payment Processing: Razorpay, Stripe
• Email Services: For transactional and marketing emails
• Analytics: Google Analytics for usage insights
• Cloud Hosting: Secure data storage and hosting

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government request.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• SSL/TLS encryption for data transmission
• Encrypted password storage using bcrypt
• Secure payment processing through PCI-compliant providers
• Regular security audits and monitoring
• Restricted access to personal information

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Receive your data in a structured format
• Withdrawal of Consent: Withdraw consent for data processing

To exercise these rights, please contact us at privacy@creza.site

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for:

• Legal compliance and dispute resolution
• Fraud prevention and security
• Backup and disaster recovery (up to 90 days)

8. Children's Privacy

Our services are not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

11. Google OAuth

If you sign in using Google OAuth, we receive your email address and profile information from Google. We use this information solely for authentication and account creation. We do not have access to your Google password.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the updated policy on this page
• Updating the "Last updated" date
• Sending email notifications for material changes

Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: privacy@creza.site
• Support: Visit our Support page
• Website: https://creza.site